Managed IT Services
We know IT and we know ships. From Help Desk and Remote Device Management to Cybersecurity and vendor management, we manage your IT so you can concentrate on strategy.
Your Maritime Managed Services Partner
Maintaining IT infrastructure for a fleet of vessels is challenging! BlueTide has the tools and professionals, both in office and in the field, to help you achieve your goals. From occasional IT maintenance on a vessel, to complete fleet IT and network management, we are here to help!
Managed IT Services
Our fully managed IT services cover everything from help desk service, installation, configuration, and maintenance of your hardware and software to network and server management. We offer proactive monitoring and maintenance services to ensure that your systems are running smoothly and securely. From service help desk and managed IT to managed network, our team of experts is available 24/7 to provide support whenever you need it. At BlueTide Communications, we are committed to delivering the best support until your problem is resolved.
Service Help Desk | Managed IT | Managed Network | |
---|---|---|---|
24 X 7 X 356 Help Desk | |||
Office 365 Support | |||
Remote Access | |||
Vendor Coordination | |||
Hardware Troubleshooting | |||
Hardware Replacement | |||
Technician Dispatch | |||
Remote Device Management | |||
Software Patch Updates | |||
Antivirus | |||
Proactive Monitoring | |||
Reporting | |||
Network Management * | |||
QoS Management * | |||
Application Prioritization * | |||
Firewall * | |||
Managed VLANs * | |||
Managed WiFi * | |||
Customer Dashboard * |
NO HARDWARE REQUIRED * EDGE SERVER REQUIRED
Custom Managed Networks
CCTV:
Bluetide’s fully managed CCTV services will improve safety and increase efficiency